Frequently Asked Questions
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Frequently asked questions
Everything you need to know about HyNote and how it works.
General Questions
HyNote is a powerful note-taking tool that allows users to capture information from various sources (text, image, audio, PDF, and YouTube) and organize it into notes, flashcards, quizzes, and more. It utilizes AI to enhance the note-taking experience.
You can import text, image, audio, PDF, and YouTube video links into the app.
The app offers features like tagging to help you organize your notes effectively.
HyNote prioritize data security and privacy. Check the app's privacy policy for specific details.
Features and Functionality
A note is a general container for information. A flashcard is a pair of questions and answers for studying. A quiz is a collection of questions to test your knowledge.
The AI can automatically generate flashcards and quizzes based on the content of your notes, saving you time and effort.
Yes, most AI-powered note-taking apps allow users to adjust the difficulty level of quizzes.
Absolutely, the app supports the inclusion of various media formats in your notes for enhanced learning.
It supports offline access.
Summarization and Transcription
Yes, the app should be able to transcribe audio content into text format.
Transcription accuracy can reach 100% accuracy in English but it also depends on factors like audio quality and the complexity of the language.
Yes, AI can generate summaries of text-based content, saving you time and effort.
Pricing and Support
We offer a 7-day free trial on all subscription plans, allowing you to explore HyNote’s premium features risk-free. Please note that at the end of the 7-day trial period, your selected plan will automatically convert to a paid subscription
Your satisfaction is our priority. We offer a hassle-free 7-day money-back guarantee on all paid plans. If HyNote doesn't meet your expectations for any reason, simply contact us at contact@hynote.ai within 7 days of your initial purchase for a full refund, no questions asked.
Absolutely. You can cancel your subscription at any time. To do so, simply reach out to our support team at contact@hynote.ai, and we will handle the cancellation for you.
No. There are no lock-in contracts or hidden cancellation fees for HyNote. Once you cancel, your account will remain active with full premium access until the end of your current billing period.
When you sign up for a 7-day free trial, you get immediate access to the premium features of your chosen plan. After the 3 days, you will be automatically charged the subscription fee for the plan you selected (Pro, Plus, or Unlimited). We highly recommend you cancel at least one day before the trial ends to avoid being charged.
We offer flexible billing options to fit your workflow. You can choose to be billed Monthly or Annually. Core Features: Every plan includes our essential audio recording and transcription tools. Advanced Tiers: Higher tiers offer increased real-time transcription minutes, high-accuracy translation, and advanced integrations like Notion and Google Docs. Annual Savings: Choosing an annual plan saves you 45% OFF compared to monthly billing. This means you get 12 months of premium service for nearly the price of 7 months!
Yes! We encourage you to start a 7-day free trial of any plan to see how our AI-powered notes fit your workflow. During the trial, you can explore core features, including audio recording, transcription, and other forms of AI smart note before any commitment is made.
Subscriptions purchased using an Apple ID or Google Play account are managed directly by Apple or Google, not by HyNote. To cancel your subscription or request a refund, please follow the instructions below:
Cancellation:
• iOS: https://support.apple.com/en-us/HT202039
• Android: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform=Android
Refund:
• iOS: https://support.apple.com/en-us/118223
• Android: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform=Androi
Cancellation:
• iOS: https://support.apple.com/en-us/HT202039
• Android: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform=Android
Refund:
• iOS: https://support.apple.com/en-us/118223
• Android: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform=Androi
If you have any questions, you shall email us at contact@hynote.ai
If you have any feedback, you shall email us at contact@hynote.ai